I started in the cellular business long before Apple got into the phone business. In fact, it was long before BlackBerry, Palm, or Amazon, even made it possible to put the internet in your pocket. Back then, you paid for every phone call. Voice mail and text message.
After having activated thousands and thousands of devices since 1989, I retired last year from the cellular business to focus on unified communications as a service. I also started up a new business manufacturing surfboards with several legends in the surfing world. I actually used to make a decent living giving tutorials on how to use Smartphones. I usually encouraged folks to get Apple iPhones as the made my job far easier as they were much easier to set up out of the box. For a long time, they also seemed to have the most stable and secure operating systems. I had the S-2 and and S-4 Galaxies about 10 years ago, a cool HTC with a kick stand, and about every iPhone until the 12 series, except the 7 series and the SE. My favorite of them all was my Apple iPhone X-256GB. The only con to this phone was the battery life was always mediocre, even when new and replaced. I purchased an iPhone 11 which had a terrible keypad compared to the X. It also did away with my telephoto feature not to mention having an aluminum body instead of the stainless steel on my X. This gave me a deja vu feeling as each time I bought a new iMac (I own three), it seemed that Apple would take something away, or make it worse. After all, they removed the DVD Writer/Player. After all, aren't these things supposed to get better, not worse?
Sometimes ignorance is bliss. I also knew that the company that produced the majority of Apple's AMOLED screens was ironically, their biggest competitor, Samsung. When you consider that over a decade ago, Samsung made nothing but AMOLED screen devices. Apple always offered LCD as they were far cheaper. It was not until their $1000+ iPhone X series that they even introduced an AMOLED screen. Qualcomm was their processor manufacturer for a long time. They had a beef and multiple lawsuits so Apple turned to Intel to use their processors. I believe they just recently started manufacturing their own, most likely in China where they put them together. Ironically, as much as I hated the early androids
Ironically I had to take a break for lunch because my wireless apple mouse ran out of juice. I upgraded to this model since it meant I would no longer have to put batteries in. Unfortunately, the jackass at Apple who designed this must have been smoking Humboldt's finest as the charging port is on the bottom. That means it cannot be used while dead, or charging. Duh!
Despite all of Apple's shortcomings, I use a MacBook pro, a 27" iMac, and two iMacs hooked up to my big screens. My plan was to fix or upgrade my iPhone 11 but I had such a bad experience with "my Apple Genius", I decided I would punish APPLE and go back to Android. Samsung was far more aggressive and apparently wanted my business more. They offered me over $550 and another $200 in rebates to get me into their S21+. Unlike the iPhones, this phone took some time to set up properly but once I did, it blew the doors off every iPhone I've ever used. If you don't mind the learning curve and take the time to set it up, the S-21+ in my opinion is better than anything Apple makes. Did I mention the battery is also a beast and gets through m busiest of days? Sorry Apple but I'm tired of all the software upgrades and obsoleting phones that work perfectly well to sell new phones. I will never have to go to an Apple store and wait to talk to their "geniuses" which is a bonus.
Joel Saltzman has over twenty years of wireless industry experience. He is currently CEO and Chief Wireless Analyst for Dr Wireless.