CCAAS (Call Center As A Service)
Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider's software. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support. Through
our alliance with Sandler Partners and Ingrammicro, we are authorized CCAAS consultants for Five9, Genesys, TalkDesk and a few other industry leaders. The advantage of dealing through our channel is you get all the benefits of contacting the company directly but also have a group of
professional IT experts that offer our clients best-of-class support.
Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support.
CCaaS is an ideal option for many contact centers, offering scalability as operational needs change. By providing the flexibility to pay for only the technology needed, investment is low and costs are significantly reduced while capabilities to better serve customers are expanded.
Genesys Customer Experience Platform is a CCaaS that helps you deliver exceptional customer experiences to maximize business outcomes. Built on the industry-proven Genesys Customer Experience Platform, this cloud-based contact center model simplifies contact center technology to quickly meet business objectives and deliver exceptional customer experiences.
Ever get sick of revisiting the problems and challenges of your call center without ever coming up with a plan for change? You need solutions not more feedback, and you needed them yesterday. Five9 Cloud-based call center software provides the essential communication channel between your company, clients, and your call center team.
Five9 cloud call center software offers the critical technology to connect and sustain customer relationships. Every Five9 customer can leverage a first-of-its-kind Cloud Computing Platform for Call Centers that utilizes the most updated web technology.
The Five9 cloud-based virtual solution includes unparalleled capabilities for:
If your company wants to put a call center in the cloud, contact us for a demo
our alliance with Sandler Partners and Ingrammicro, we are authorized CCAAS consultants for Five9, Genesys, TalkDesk and a few other industry leaders. The advantage of dealing through our channel is you get all the benefits of contacting the company directly but also have a group of
professional IT experts that offer our clients best-of-class support.
Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support.
CCaaS is an ideal option for many contact centers, offering scalability as operational needs change. By providing the flexibility to pay for only the technology needed, investment is low and costs are significantly reduced while capabilities to better serve customers are expanded.
Genesys Customer Experience Platform is a CCaaS that helps you deliver exceptional customer experiences to maximize business outcomes. Built on the industry-proven Genesys Customer Experience Platform, this cloud-based contact center model simplifies contact center technology to quickly meet business objectives and deliver exceptional customer experiences.
Ever get sick of revisiting the problems and challenges of your call center without ever coming up with a plan for change? You need solutions not more feedback, and you needed them yesterday. Five9 Cloud-based call center software provides the essential communication channel between your company, clients, and your call center team.
Five9 cloud call center software offers the critical technology to connect and sustain customer relationships. Every Five9 customer can leverage a first-of-its-kind Cloud Computing Platform for Call Centers that utilizes the most updated web technology.
The Five9 cloud-based virtual solution includes unparalleled capabilities for:
- Inbound
- Outbound
- Blended
If your company wants to put a call center in the cloud, contact us for a demo
