This morning, I got an error message on my iPhone warning me that I picked up a Trojan virus and needed to download something that popped up with the virus warning. Unless you have jailbroken your iPhone, the chance of randomly picking up a trojan virus on your iPhone is pretty slim. The bad guys know this. That's why these messages are accompanied with a link they want you to download. That, is when the real problems begin.
Rule #1 Never open links for banks, PayPal, e-Bay or an other of your accounts from an e-mail.
More often than not, the link is fraudulent and an attempt to get your personal information. It's better to launch a fresh browser and play it safe. Another trick is hitting reply and then running your mouse over the name of the person or business that sent you the e-mail. Often times, this reveals the bogus e-mail address.
Rule #2 Don't Get Sucked Into Stupid FaceBook questions requesting "harmless" personal information
I see these "questions" periodically on Facebook. List ten concerts you went to and one you didn't attend. Do you remember the first phone number you ever had. What was your first pets name? These all sound innocent enough but are often used by banks and financial institutions as challenge questions.
Generally, it's a good idea to clear your browsers cached information should you see any of these types of pop-up messages. Both Avast and AVG offer FREE virus protection that is as good as the paid versions available in most cases.
I'm not sure why, but all of a sudden, T-Mobile has become "Carrier-Like" and no longer very transparent, like the "Un-Carrier" campaign of last year. I guess when you catch up to the 800lb gorillas, you start emulating them. The above advertisement on the surface would appear to be a great deal. What is mentioned in the last sentence I find very troubling though. That's because, the T-Mobile One Plan they are offering may/ or may not be the same one you are on right now. If you are currently on TM's amazing 2 Line/$100 Unlimited deal, their 55+ plan, or were lucky enough to get in when TM was offering the FREE Plus offering (1080P resolution and 10GB of 4G LTE Mobile Hotspot), you forfeit all of this. That's right, the One plan being offered above with the FREE Netflix deal is Standard definition (480p) with snail slow 3G tethering, not 4G LTE.
This is the exact reason that Dr Wireless created our Robin Hood program. Like in a high stakes poker game, you need to know when to hold them and when to fold them. In this case, savvy Dr Wireless clients are holding their plans. It's far smarter to pay $10 to add Netflix to your current plan than let T-Mobile slam the breaks on your resolution and Mobile Hotspot speeds.
The last Android I had was a Samsung S3. While I liked the device, the volume would end up getting turned all the way down in my pocket quite often. I also found the Android operating system at the time to be less stable. Well, personally I'm getting a bit fed up with Apple's arrogance and lack of consideration. I just got off an airplane from Mexico and listened to my Amazon music (I hate iTunes) the whole trip. I was able to do that despite the fact that my iPhone 6S+ had 12% battery life when I got on my plane because I had the industry standard 3.5mm headphone jack for my JBL headset while my iphone could simultaneously charge with the USB/lightning port. That, is the main reason I have no interest in the iPhone 7, 8, or even the X for that matter. If that wasn't enough to clinch it, the fact that Apple is totally disregarding the fact that T-Mobile dropped $8 billion on their exclusive purchase of 600mHZ spectrum early this year.
What made AT&T and Verizon better than the rest was the fact that they had 700mHZ spectrum while all the other carriers had 1700-2200 mHZ range. The lower the bandwidth, the better it works underground and indoors. To illustrate this, look at what happened to T-Mobile after investing $435 million on 700mHZ bandwidth. They practically went from worst to first overnight and have been cleaning Verizon's clock for data speeds ever since.
LG has had some hits and misses over the years with devices. Recently they have been making several good devices, particularly their LG V20. I'm considering getting their new LG V30 as it is the first model on the market to support T-Mobile's 600mHZ bandwidth. Obviously, even if you have this device, most markets don't yet have 600mHZ support. As TM is rapidly rolling it out though, who wants to drop $700-$1200 for a SmartPhone that will not even support possibly the best T-Mobile innovation ever.
Above is an impressive deal from T-Mobile on the LG V30. With a deal like this, it might be a good move to "go to the dark side" until mid next year when Apple wakes up and starts doing what is best for consumers and not trying to be so damn proprietary. In the interim, LG is likely to sell quite a few Smartphones.
T-Mobile is already as good as the 800lb gorillas even without their new 600mHZ. That means anyone buying an iPhone, Samsung Galaxy or PIXEL 2 will still have a great experience. Verizon has been promoting their new Google Pixel 2 models as exclusive to their network. They obviously don't want their subscribers to know that Verizon is the only major carrier that never locks their SmartPhones to their networks. That means that anyone who has a recent Verizon LTE smartphone can pop in any other carriers card instantly. To really tick of Verizon, @johnlegere, T-Mobile's CEO, seems to take great relish in pissing off "Dumb and Dumber". In his latest effort, he just made a pretty amazing pitch to owners of Verizon's Pixel 2 models and here it is...
It’s #BYOPixel time! Verizon wants everyone to think the Pixel 2 and 2 XL are exclusive to their network…Well they’re not. As we announced last week, not only does the Pixel 2 work great on T-Mobile’s network, but we’re also offering a big promotion for Pixel customers who purchase their device directly from Google, Verizon or Best Buy. Starting October 17, for a limited time, postpaid customers who bring their Pixel 2 or 2 XL to T-Mobile and add a line can get $325 back – that’s up to 50% back – via rebate when they unleash the power of their Pixel 2 on America’s Best Unlimited Network!
Regretfully, I was just informed that T-Mobile will stop offering their wildly successful deal of two Unlimited lines for $100. Anyone who has it now or gets it before tomorrow evening can keep this deal for life. Starting October 5th, it will cost $120 per month, instead of $100. The only consolation is that TM is including Netflix with their new retail customer deal. For our business users, TM is offering a FREE bump up from standard to high definition and 10GB of 4G LTE mobile hotspot.
The new iPhone 8 and 8 + are now available. It's still too early to know but it appears there may be some issues with the devices coming apart. Reports coming out of Japan and Korea have allegedly indicated the iPhone 8 battery swells up after getting hot resulting in the screen dislodging from the devices. I'd do some extensive google searches to make sure this is not a wide spread issue. Apple does know about it, according to our friends at BGR.
Verizon has recently revamped their Unlimited Plans. Below are the differences in Go and Beyond Unlimited plans
It looks like the shine on Apple may be dimming a bit. The new iPhone 8 series are now available and the stores are busier than normal. The previous craziness at launch time was far more subdued this time around, however. Apple may have blundered with the back-to-back release of the 8 series followed by the soon to be launched 10 model.
I have not used the 8 series yet, but have noticed the following observations from my colleagues that would explain the luke warm tepid response. The consensus is while the A11 processor is faster than the A10, it's hardly worth dumping your iPhone 7 series for. It is definitely worth moving from the 6s and older models. Interestingly, but not surprising to me, the iPhone 8+ is outselling the iPhone 8. As this model has a better super retina screen, better battery and the dual optical image stabilization that will be also found on the iPhone X, why not go big?
Apple told the public that their glass back, necessary for wireless charging, was extremely durable. That apparently was a lie since folks are already having them shatter after dropping them. Today, the iPhone 8+ is clearly the best Smartphone on the market. The biggest problem Apple has though the 8 series is already obsolete. It has the same old boring look of it's predecessors but more importantly, does not support T-=Mobile's new 600mHZ "Band 71" which is going to be a deal breaker for me. In fact, the iPhone X will not support this band either. As T-Mobile spent $8 billion to obtain this special bandwidth, I'm not spending big bucks for a device that does not support it.
Anyone who has been following coverage of the recent devastation caused by hurricanes and earthquakes would have noticed that landline and wireless networks almost always fail. That's because even it the infrastructure is not damaged, the networks cannot handle the added network stress. Imagine if there were 90,000 people in the Rose Bowl and everyone tried to make a phone call at the same time. The advantage of Satellite phones is they work when nothing else does. That's because your call goes 910 miles straight up to the nearest satellite. There is no need to use terrestrial local cell towers or switching stations. Dr Wireless rents and sells satellite phones. We also have "SatFi" devices that becomes a satellite hotspot for your SmartPhone or landline phone. Don't wait for the next emergency. Dr Wireless ask about our FREE satellite phone and SatFi packages with Unlimited monthly plans.
Are you tired of being taken advantage of by your wireless carrier or business phone provider? Do you want to level the playing field in your favor? For 25 years, Dr Wireless has worked for all of the major wireless carriers. While we have always tried to do what was best for our clients, it was never easy when the carriers are the ones that are paying you. What we discovered is by charging a "consultation" fee, we can now disclose ways of getting special "off-sheet" non-commissionable rate plans and other ways of saving big $, without the fear of carrier retribution. What's really cool is our guarantee. We offer a FREE consultation and can immediately tell you whether our Robin Hood program will be worth the $200 cost. If we cannot save you double that amount over 12 months, we waive our fee. Fair enough?
Unless you are new to my blog, you know that we never recommend doing software upgrades immediately, especially if you only have one device. That's because there are often stability issues, and battery life issues. With over a million third party applications available in the Apple and Google stores, it's impossible to really know how these applications will play with the new software until it's out there.
Generally, when Apple introduces new iPhone models, they usually bring out a newer iOS version too. While these are tested extensively on the new model(s) being released, there is no guarantee that the software will run flawlessly on your current model. Almost everyone I have talked to that has an iPhone 7 that upgraded to iOS11 regrets it. I'm seeing reports of additional battery drainage of up to 60%.
What this means is if you buy an iPhone 8 or 8+, it will be running iOS11 and you will likely be okay. It's the folks with the iPhone 7 series, 6 series and especially the 5 series that should hold off doing this upgrade. Whenever a new operating system or upgrade comes out, the first thing I do is google it. "Problems with iOS11". This time around, I found many iPhone 6 and 7 users that had done the upgrade had a giant loss in battery capacity.
If you have an iPhone 6 or before, you really need to upgrade the device, especially if you are a T-Mobile subscriber. That's because the iPhone 6 and older models did not yet support T-Mobile's 700mHZ band. The 6s model did offer 700mHZ support. Unfortunately, none of the new models including the not yet released iphone X will support T-Mobile's newest 600mHZ frequency, aka "Band 71". In a perfect world, we would be able to buy an iPhone X that supports Band 71 in November when it comes out. After all, the lower the frequency the better it works indoors. Until last year's $435 million purchase of 700mHZ spectrum, that was TM's achilles heal. Early this year, T-Mobile dropped $8 billion to be the exclusive major carrier offering 600mHZ bandwidth. AT&T, Sprint and Verizon should be thankful that Apple isn't supporting this yet. When they do, the other carriers are in big, big trouble.
Today, the only manufacturer that has a model supporting this new technology is LG. I suspect Samsung is working on this. I'm guessing that Apple will launch an "S" model early next year adding support for Band 71. Until then, I can't see dropping four figures for a device that lacks something this critical.
Maybe it was the success of Samsung's S8 series and the NOTE 8 release a week before Apple's own iPhone 8 release. In any case, the iPhone 8 series has not even been around for a full week and here is what we already know. These phones should have been designated the iPhone 7s and 7s+ because they are not different enough to be anything else. The iPhone 8 has a slightly better camera feature with some portrait options but aside from the new glass casing, there's very little difference to the 7 model. If I was to get an 8 series model, though, it would have to be the 8+ model. This one does have a far better battery life and a much better shooter than the regular 8 model. It also adds the super retina screen and dual optical image stabilization. The glass backs facilitate wireless charging but at what cost? Our colleagues at BGR say APPLE totally lied about the strength of their new glass cases.
I could care less about wireless charging, especially if it compromises the strength of my device's case. The same thing happened to the Samsung model that was tested. Both totally shattered upon impact after being dropped. This tells me that this feature may not be ready for prime time. While I have not heard much from anyone using iPhone 8 series models yet, I have heard from folks who have downloaded the new iOS 11 operating system from Apple on their current iPhone models. Don't do it! The biggest complaint is applications slowing down and battery drainage up to 60% more than the previous iOS 10. speaking of battery performance, a recently read an interesting article by Lance Whitney explaining that most people overcharge their SmartPhones which results in depleting their battery life faster than necessary. Don't charge overnight unless necessary was the most interesting message.
I held on to my Apple 6S+ until now, because I did not see a substantial upside to moving to the iPhone 7 series. I was also not willing to lose my 3.5mm headset jack or have to use (and ultimately lose) a stupid dongle to make my JBL Stereo headset compatible. I also like the way my device lays down on it's back flatly. The new iPhone 7+ and 8+ seem to have a bulge where the camera is and are not flush with the back case. I've been eying the 8+ model but have decided to wait until the end of the year to first evaluate the soon-to-be released iPhone X. There is no question that the iPhone 8 series is more of the same and the iPhone X is a glimpse of things to come. A great analogy one of my colleagues made was, "Do you want the most proven and best Piston engine on the market, or a new jet engine. The X model is that jet technology (augmented reality) and a total re-make of everything Apple has done. Yes, this model will set the standard for years to come. I can understand Apple not providing support for T- Mobile's new "Band 71" on the iPhone 8 series. I cannot understand why this would not be available on the iPhone X model though as it has not even been released yet. If I'm going to drop $1k plus on a Smartphone, it better have the latest and greatest bandwidth support. The iPhone X will not. The only question is will it be $300 better than the iPhone 8 series.
Starting September 22 for a limited time, the existing $100 off Apple iPhone Offer for businesses will improve to $120 off eligible iPhones (via EIP bill credits) when activating a new T-Mobile ONE voice line — no trade-in required. But that’s not all: Business/Government customers that do want to trade in an older iPhone can get $300 or more when they combine their trade in with this amazing $120 offer. For example, if you trade in an iPhone 7 with Clover before December 31, you’ll get $180 in trade in value. Add that to the $120 EIP credit and you save $300 on a new iPhone 8! Dr Wireless always offers at least $50 -$100 more than Clover, so you can save well over $300 if you trade in your iPhone 7 to us directly.
Remember, the ONE Plus add-on is free for business and government new activations right now, and all these offers are exclusively for T-Mobile for Business Direct (including Inside Sales) and Indirect channels.
Offer Details • The following iPhones are eligible for $120 off via EIP bill credits: Apple iPhone 6s/6s Plus, Apple iPhone 7/7 Plus, Apple iPhone SE, iPhone 8, and iPhone 8 Plus(Ship-to and backorders are eligible.) • Credits will be issued via 24 monthly bill credits for a total of $120. • Customers must purchase the devices on EIP and activate on a T-Mobile ONE plan. • All taxes, fees and any applicable down payments are due at the time of purchase. For details, contact Dr Wireless.
When Palm and Blackberry used to send me devices for review, I found it both enjoyable, yet extremely frustrating. The reason for this was the fact that the easiest way for me to test these devices was using them as my primary cell. The one thing that new hardware and new software have in common is unpredictable issues. Apple cannot deny that Android has newer technology sooner. Many of the features just now coming out on the new Apple models like facial recognition and OLED screen technology are not new to Android. That being said, APPLE iOS is far more secure and less likely to cause problems.
Apple's been beta testing iOS11 and is convinced it is ready for primetime. Unless you are getting paid to beta test it, I'd advice sitting back for a week or so and doing Google searches like the one I did above. I did the above search within 48 hours of the release so it's too soon to know what the issues are. Obviously, battery issues are one of the issues that is showing up immediately. Since there are millions of third party applications, it's impossible to immediately know how well this software plays with all of them. Many of my colleagues at CNET, BGR, Engadget, PC-Mag, MacWorld, and others do a great job reviewing products and software so I know longer have to personally.
Now that all of the rumors have been confirmed, here is what we know for sure. Pre-orders for the new iPhones 8 and 8+ will begin September 15 with the first batch of devices shipping from the carriers on September 22nd. The newest iPhone X will not become available until November 3rd with pre-orders beginning October 22nd. The newest iOS11 will be officially released on September 19. All iPhones from the iPhone 6 on should benefit from this but I would not load it for the first week or so to see if anyone has any negative repercussions. Sometimes new software doesn't play nice with existing 3rd party applications. I always google. "Problems with new iOS" and see what comes up. If you see dozens of complaints for the same problem, ...wait!
As far as the new devices go, the 8 series has the new A11 processor with 6 cores which can all run together for blazing speeds 70% faster than the previous A10 processor. The casing consists of a glass front and rear, connected with an aluminum alloy. The glass back is necessary for the wireless charging. It has an improved retina display, new stereo speakers, and a new image sensor which works better in lower light levels.
The 8+ model is not only larger than the 8, it incorporates a few goodies that the 8 is lacking. While the shooter is improved on the regular iPhone 8 model, it is far improved on the iPhone 8+ because that model also includes the dual camera optical image stabilization, Portrait lighting feature, Studio lighting and contour feature, and real time analysis - all soon to be found on the iPhone X model. You can even change the background from blurry to totally black after the fact which is very cool. This model also has a video encoder that supports 4k video at 60 frames per second with 2,000,000 tiles per second. In 1080p resolution mode, you'll get 240 frames per second. The 8+ camera is already calibrated for Augmented Reality which is going to be the next big thing.
The iPhone X, is the Aston Marton, or Maserati of SmartPhones. It's faster, sleeker and far more costly with a $1000 entry level model featuring just 64GB of memory. Unlike the 8 series utilizing an aluminum alloy to bind the device together, the X (Ten) uses stainless steel. It adds an amazing new Super Retina display with OLED screen technology. The device offers an 5'8" screen boasting 2436 x 1125 pixel resolution. This model also does away with the home button and biometric finger unlocking. Replacing this is facial recognition. That feature is obviously not quite ready for prime time as was demonstrated during the Apple launch announcement when they had to go "old school" and input the 6 digit unlock code. Once unlocked, swiping up from the bottom wakes up the home screen with your icons.
So why does Dr Wireless feel the iPhone 8+ is the wisest choice? Anytime a manufacturer makes major changes from their proven model line, there are often repercussions that need to be addressed and corrected. While the iPhone 8 does have Apple's new A11 processor and is better than any previous models, the camera capabilities of the 8+ are far superior to the regular iPhone 8 and include many of the new features that will be included on the iPhone X. Apple is obviously out of Sync with the wireless carriers and this is going to cost them dearly in iPhone X sales. In August, I was recommending the Verizon network as the best carrier to use an iPhone X on once it was released. Unfortunately, that was before Verizon decided to cap their network video bandwidth resolution at 720p. That means that you cannot even enjoy 1080p when streaming video. So getting one of these on Verizon is not very bright. It gets even worse with T-Mobile though. T-Mobile was poised to finally blow by Verizon and AT&T with the fastest data speeds and best coverage nationally. Their recent 600mHZ spectrum auction victory earlier this year should have left the other carriers in their rear view mirror. It didn't and evidently won't until next year. The biggest problem for them is Apple would not add "Band 71" to their new iPhone X or any other new models. That means the soonest we are likely to see Apple support for this will be in 2018. Did I also mention the iPhone X model is North of $1k with pricing starting at $1000 for the basic 64GB model?
While the iPhone 8+ won't have the fancy stainless steel, the 5.8" OLED display or facial recognition, it will have the Home button and the biometric fingerprint unlocking that we have all become accustomed to. Another consideration... These days, almost all iPhones look the same, so determining value at a glance is difficult. This iPhone with the giant bezel-less screen with stainless steel band will stand out like a sore thumb. For those who like to impress, go for it. Just be aware that this model will get the "bad hombres" attention faster than a Gold Rolex President watch.
Joel Saltzman has over twenty years of wireless industry experience. He is currently CEO and Chief Wireless Analyst for Dr Wireless.