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T-Mobile just enhanced their Name Display feature. I was able to eliminate all robocalls on my business line by switching to RingCentral. Even though my Smartphone is on a Do Not Call Government Registry, I still get multiple calls a day from these idiots. Hoping this new T-Mobile offering nips this in the bud.  Customers who pay for Name ID service will see one of seven new call categories when receiving a call from someone not stored in their contacts. Building on the enormous popularity of Scam ID, the incoming call screen will now alert customers to specific types of calls that many customers prefer not to answer. We are making this new enhancement available at no additional cost to customers with a paid Name ID feature.
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 Starting July 28, for a limited time, when customers purchase a Samsung Galaxy S8 or Galaxy S8+ on EIP and add a line on a qualifying rate plan, they can get a second one free (after rebate). As an extra bonus our customers can also get a free Samsung DeX Station when participating in the Samsung Galaxy S8 Buy One Get One Free offer (while supplies last).
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To order yours, contact Dr Wireless today!  I've been asked this question so many times over the years, yet I still don't have a good 20 second "elevator speech". Part of the reason is because I represent over 85 IT companies. To other IT industry professionals, I'm a UCASS (Unified Communications As A Service) specialist. The general public has no idea what UCASS is so I'm going to spell it out below and mention our other areas of expertise. Ironically, in the old days of installed car phones, and portables so heavy that they could throw your back out, we were paid extremely well. The phones back then had the same features as your home phone and explaining how to use them was about as needed as a stewardess showing you how to buckle and unbuckle a seatbelt. Today, wireless services have become a commodity. The carriers now literally pay peanuts for activations, yet the SmartPhones have never been more sophisticated. This means that to get the most out of your device, there is some learning required. We now offer Nationwide SmartPhone training by live webinar for areas outside of Southern California. More and more business people are finding they can do nearly everything with their iPhones and Androids remotely, that they previously were relegated to only accessing in their office. The reason for this is the cloud. Who needs computer memory these days when you can store documents in the cloud to be pulled down on any device, any where, as long as there is internet access. What the heck is UCAAS? UCAAS has done to Traditional Phone Companies what the internet has done to brick and mortar retail. Unified Communications As A Service has caused many of the incumbents (Avaya, Toshiba, etc...) to file chapter 11 or develop their own Hybrid/Cloud PBX Phone solutions. After all, who wants to still buy expensive servers, and maintenance contracts? Did I mention that the cloud does everything these expensive on Premises IP Phone systems do and a lot more at a fraction of the cost. Instead of buying and "owning" your Private Branch Exchange phone system, you pay for it as a monthly service as you do for your internet and cable TV. If something goes wrong, you call the company (or me) to fix it. Cloud companies generally offer real-time web based portals for all settings. This means that all changes can be made immediately simply by accessing the portal. We represent several dozen amazing UCAAS solutions. Currently, RingCentral is one of our favorite UCAAS products. Office 365 is another. If you are using DropBox, Box, OneShare, iCloud Drive, or any other online content storage platform, you are already using the cloud. One of the cool things about RingCentral is they offer an Apple application which is a "softPhone" that works great on iPhones, Androids and computers, just like the regular phone application. When placing calls from this "SoftPhone" application, your business office phone number, not your cellphone number will show on the caller ID. What all of this means is it has never been more important to master your device and all of it's applications. Ask about our SmartPhone Training Seminars. Dr Wireless offers a basic and advanced tutorials. Why You Need a Professional Negotiator When was the last time your carrier contacted you to notify you they could save you money with their new, lower cost plans? I didn't think so! The reality is this... If you are dumb enough to keep paying for an over priced obsolete rate plan, your carrier is smart enough to keep banking your check. The big misconception is that when you sign up, you cannot make changes anytime. This is not true. In fact, if you have not changed your rate plan since last November, you are likely getting ripped off. On average, I save my Robin Hood program clients about $40+ per month. As 'Robin Hood' Dr Wireless uses all of our industry knowledge, resources and contacts to negotiate a better deal than offered to the public. We are aware of retention programs, discretionary fund programs and off-sheet rate plans that the carriers don't advertise because nobody gets paid for offering them. Well, Dr Wireless has found that we can "go by the book" and get paid peanuts by the carriers, or have our clients directly pay us "peanuts", for huge savings. Who We Are... Corporate Wireless Services, Inc. dba Dr Wireless was born and incorporated just over 20 years ago. At that time, we exclusively offered Los Angeles Cellular Telephone Company services and specialized in larger business and enterprise account management. Over the years, we became authorized dealers for all of the major wireless providers. Today, we specialize in seamless carrier changes. What Dr Wireless offers that is unavailable in the stores is unbiased, unvarnished advice and over 20 years of experience with all carriers. Best of all, it does not cost anymore to activate with us than directly with the carrier or retail stores. Our VIPs don't waste their time going to stores though. We have their new devices hand delivered by a federal employee to their home or office. Once received, our client calls Dr Wireless to take everything from A-Z. If you have any questions about the above, please contact me.  Pleasure or Disaster Preparedness?
Does your business have a disaster solution in place? Dr Wireless has three FREE Satellite device offers. 1) Get a FREE GSP1700 (pictured above) package with GlobalStar's $99.99/mo Unlimited plan. 2) Get GlobalStar's fixed 2900 with 5 RJ11 ports for FREE with their $199.99 Unlimited Plan. 3)Get GlobalStar's SATFI Router that supports up to 8 users FREE with $199.99 Unlimited Plan. If you have any questions about the above, please contact Dr Wireless.  As a carrier consultant, I'm a value-added reseller/partner for over 100 Best of Class IT companies and internet carriers. As an independent IT carrier consultant, I understand all of the complexities of doing business with each. When selecting an internet provider, PBX Cloud business phone system, or even SmartPhone carrier, you are not buying a sweater at Nordstrom. You are sharing valuable personal credit information. and forging a relationship. It's your choice of the quality of that relationship. Savvy wireless want their relationship with a human being they can contact for support when needed, not just a faceless (800) number or FAQ Help link. I read an interesting article from David Lazarus of the LA Times questioning Frontier's financial resolve. I've been wondering the same thing.
When Verizon started selling off their landline phone interests nationally, I thought that was a very logical thing to do for several reasons. First, with four major wireless carriers and dozens of Mobile Virtual Network operators (MVNOs), landlines are only good these days for electronic door entry and security systems. Even these applications are being replaced with wireless phones because that is where the competition is. The reason for this is there has been a mass migration of home phone users to cellular technology going on for over a decade. It's no wonder that all of the remaining wireline carriers keep raising prices. They would prefer you to switch to their more profitable voIP and wireless technologies. The other reason is state and federal regulations. The kiss of death may be getting defined as a "Carrier of Last Resort". That means that the state requires a minimum standard of reliable connectivity and 911 access, or else. North Carolina's FairPoint Communications, a provider of local, and long distance services among others in 17 states eagerly bought Verizon's landline business and faced this same problem. They spent $2.7 billion for residential phone networks in New Hampshire, Maine and Vermont. They had difficulty dealing with Verizon's antiquated system, lost customers like crazy, and ended up filing for bankruptcy. In California, the Public Utility Commission defines Frontier as "a carrier of last resort". What this does is saddle Frontier with the same obligations of meeting a variety of landline phone provider obligations that include the reliable connection and 911 access stipulations. The problem is this requirement is still valid, even though there are so few people using landlines these days. I've heard from Frontier representatives (off the record) that Verizon left their FIOS network in need of major repair and that is why there are so many customer complaints. I certainly hope Frontier does not go the route that FairPoint did but am recommending all of our business customers to move their phone systems to Ring Central, Vonage for Business, or several other alternate solutions we represent. After all, if Frontier goes belly-up and your business phone system is with them, you are at their mercy. At best, your business will be sold to another company. At worst, your phone service may be interrupted and you may lose control. To avoid these potential headaches, contact Dr Wireless for a free consultation.  For the last 25 years, the wireless carriers paid me to activate and upgrade wireless phones for my clients. The problem is as Smartphones became more sophisticated and began to replace desktop computers, the competition between wireless carriers became ruthless. After all, who doesn't already have a cellphone? With a saturated marketplace, the carriers are now trying to raid each other for subscribers. The carriers do not want you to know the following... 1) Device and Plan contracts mean next to nothing. All of the carriers offer buyout deals that pay off what you owe. 2) Now that Apple is making iPhone models with every world frequency, all models from the iPhone 6 or newer will work with any of the four carriers. T-Mobile, Sprint and AT&T devices may need to be unlocked which each carrier must do per FCC regulations, once the phone is paid off. Verizon's are unlocked and ready to work with any carrier. 3) Amazingly, we can seamlessly move users from one carrier to another without even needing to reset the device or lose any device content. We simply switch the SIM and the only thing that changes is the carrier. 3) Many carriers offer BYOD (Bring Your Own Device) Incentives. This month Verizon will pay $200 per device to anyone who brings their current device to us to activate on the Verizon network. 4) There are off sheet rate plans that are amazing but unknown because the carriers don't pay their employees, (or us) to offer them. They are primarily used by the carrier retention departments to save customers from bolting. We also now offer a special Robin Hood program where we will actually call the carriers, with our clients permission as them, and work them over for the absolute best deal possible. If we cannot save you at least double the cost of our $200 "Robin Hood Negotiation" fee, it's totally FREE! 5) Are you on an obsolete rate plan? Don't wait for your wireless carrier to offer you more data or cut your monthly costs. If you are dumb enough to overpay, they're smart enough to dummy up and keep billing you. A perfect example of this is T-Mobile paying the taxes and fees on their One Rate plans. If you got one of these plans before they began eating these fees, you're still being charged for them. That's because you "have to ask" for the newer plans, nothing is automatic. This is not just how T-Mobile does business, it's how all of the carriers do it. The other problem is sometimes a new deal appears better, unless you read all of the fine print. This was the case with T-Mobile's One rate when first announced. Very few people noticed the fine print mentioned they would be offering standard definition 480p, not the same 1080p high def resolution on their previous Simple Choice Unlimited plans. That's right, we'll give you a free consultation and tell you right off the bat how much we can save you. The worst thing that can happen is we end up telling you that you have the best deal and there is nothing we can do to get a better deal. I only get to say this about one in twenty times as we can almost always negotiate a substantially better deal. Nobody knows these carriers more intimately. I'd start thinking about where you want to spend the extra money Dr Wireless is going to save you.   If you currently use an Apple iPhone 6 model or newer, I have some great news for you. Verizon will pay you $200 per device if you have Dr Wireless move your current phone numbers to Verizon. Most people are not aware that Apple now makes one model that supports all carriers worldwide. If your device is currently under contract, you must pay that before you can ask your carrier to unlock it.
Worse case scenario, all of the carriers including Verizon are offering equipment buyouts. Considering T-Mobile's recent price increases, their Unlimited plan for four is $160 while Verizon's is $180. Big Red has never been more competitive. We can all thank T-Mobile for that. To see Verizon's latest Unlimited plan or have Dr Wireless seamlessly move your current numbers over from another carrier, contact us.  As a carrier consultant, I play no favorites and tell it like I see it. Over the last several years, I've watched T-Mobile do some pretty amazing things. Abolishing contracts, termination fees, device subsidies, limited data plans, overage fees, and actually paying your fees and taxes was truly game changing. Previously, Sprint and T-Mobile were considered the "cheap" carriers that were battling for third place. AT&T and Verizon, or Dumb and Dumber, as fondly referred to by T-Mobile's John Legere, were in a class by themselves as far as coverage and data speeds. A funny thing happened since...
TM spent $435 million on Bandwidth last year. This year, they won the spectrum lottery with an $8 Billion FCC purchase of rare 650mHZ bandwidth. What is significant is this is lower than any previous bandwidth. The lower the Bandwidth, the better the signal penetrates concrete and underground structures. Good things are coming... T-Mobile was also the only carrier that was truly global. You could get on an airplane and get off of it in over 140 countries without having to call your carrier to add an expensive bolt-on roaming package or worry about getting creamed for roaming charges. John Legere, T-Mobile's CEO, once called Bullshit on other carriers activation fees so I found it a bit surprising when T-Mobile began charging a "SIM Activation" Charge. It didn't end there. When Verizon introduced their UNLIMITED plans, they one upped T-Mobile by including High Definition 1080P resolution, not the standard definition 480p T-Mobile, Sprint and AT&T were peddling. To throw salt in the fresh wound, Verizon also gave 10GB of 4G LTE mobile HotSpot service for each Unlimited line. Earlier this year, T-Mobile decided to meet the competition and offered the same thing for a few months. In April, they quietly went back to the Standard definition sans the 10GB mobile hotspot. If you wanted that, it was $5 per line. Well last week, that $5 went to $10, a 100% price increase. If that wasn't bad enough, T-Mobile just announced they are also raising their international long distance and roaming costs. Their voice roaming costs in 140 countries, formerly $0.20 per minute now becomes $0.30 per minute. Surprisingly, this is not "Grandfatherable" so everyone will be affected. What all of this means is T-Mobile is now successfully competing with Verizon. When was the last time you saw a Verizon commercial with that ridiculous map comparison? They can't do it anymore because coverage is very similar today. That being said, Verizon is still a tad more reliable and has wider coverage, especially in rural areas. With all of the recent T-Mobile price increases another funny thing happened. When you compare Apples with Apples, (with the exception of their amazing $100 Unlimited Plan for two), the only benefit T-Mobile is really offering is paying the taxes and fees. If you do the math, an Unlimited line with Verizon is $80. Once you add the TM bolt-on to get the 4G LTE HD and 10GB of Hotspot, their single user Unlimited plan is also $80. Two lines would be $120 to Verizon's $140. Four lines with Verizon is $180 however, whereas four lines with T-Mobile's new "deal" is actually $200, twenty dollars more. My guess is once Big Red starts advertising that their four line family plan is actually cheaper than T-Mobile's, John Legere will need to do something very "Uncarrier-Like" again. I've already had multiple complaints from our global traveling clients who apparently were recently texted the bad news about international long distance and voice roaming charge increases and are very confused. For the first quarter of 2017, my number one plan recommendation for 4 Unlimited lines was T-Mobile. Today, it's Verizon but I don't think this war is close to over. Joel Saltzman has been a professional carrier consultant for Dr Wireless since 1997. He represents hundreds of IT companies and carriers providing unvarnished advice, solutions and support. If you have any questions or comments about any of the above, please let me know. |
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March 2021
CategoriesAuthorJoel Saltzman has over twenty years of wireless industry experience. He is currently CEO and Chief Wireless Analyst for Dr Wireless. |
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