Since the FCC Chairman repealed Net Neutrality, I've been concerned that the public no longer has a regulatory body looking out for their best interests. Apple, LG, and Google have all recently found out that the next worst thing to a multi-million dollar FCC fine is a giant class action law suit.
LG recently settled their "BootLoop" suit. Anyone with an LG G4, LG V10, Nexus 5X from 2015, and 2016’s LG G5, and LG V20 may be eligible to collect up to $700 off for a new LG SmartPhone.
Unless you were stranded on Gilligan's Island for the last two months, you've likely heard about Apple's "Throttle Gate" fiasco. They admitted embedding software that would slow down speeds on processors in the iPhone 6, 7 and SE series without disclosing to the public.
Now, Google is feeling the wrath. Allegedly, they have been selling Pixel devices knowing that there is a defect with the microphone. Soon after it's release, hundreds of Pixel owners reported not being able to make calls, record audio with the camera app, or use Google Assistant because of a hardware fault that affected the microphone. Google management finally admitted there was an issue. They are now dealing with a class action suit as well.
What all this means is it pays to stay of top of these things. Unlike recalls, the end user is not always located to be notified. Hopefully, these suits will be a good learning experience for companies that try to covertly hide these kinds of issues, rather than immediately admit, confront and rectify them.
Joel Saltzman has over twenty years of wireless industry experience. He is currently CEO and Chief Wireless Analyst for Dr Wireless.